Release Date: November 8, 2023
Effective Date: November 8, 2023
Welcome to use Uhomes Pro! In order to protect your relevant rights, the "Uhomes Pro Privacy Policy" (hereinafter referred to as "this Privacy Policy") will explain to you how Uhomes Pro will collect, use and store your personal information and what rights you have. We will explain related matters to you through the "Uhomes Pro Privacy Protection Guide Summary" and this Privacy Policy. Please read, understand and agree to this Privacy Policy and related supplementary documents before using Uhomes Pro.
This privacy guide applies to the functions and services of the Uhomes Pro product itself (including but not limited to instant messaging), and does not apply to other products or services provided through the Uhomes Pro website or client, or any other third party products or services (hereinafter collectively referred to as "third party services"). Before choosing to use third party services, you should fully understand the product functions and privacy protection policies of third party services.
This Privacy Guide will help you understand the following:
1. What types of information we collect
2. How we store this information
3. How we protect this information
4. How we use this information
5. External provision, disclosure and transfer of information
6. How to access and manage personal information
7. Changes to this Privacy Guide
8. Contact Us
Uhomes Pro: Uhomes Pro is an office management communication tool provided by us. Uhomes Pro products and services Uhomes Pro client (including Windows, Mac, iOS, Android and other multiple application versions), etc.
Uhomes Pro Operator: Refers to the legal entity that provides Uhomes Pro products and related services, Beijing Uhomes Online Travel Technology Co., Ltd., registered at Room 7-07-02, Floor 5, Building 38, Haidian Street, Haidian District, Beijing. Referred to as "we" in this privacy policy.
User: Refers to individuals or organizations that register, log in, use Uhomes Pro products and services and obtain management permissions, invite and authorize individual users to join their work platforms to become their end users.
1.1 In order to provide you with services, ensure the normal operation of services and protect the security of your account, we will need to ask you for relevant permissions. Sensitive permissions such as cameras and microphones will not be turned on by default, and we will only be authorized by you after you expressly agree. Even if we have obtained your authorization, we will not collect your sensitive information when the scene or function does not need it, and we will only collect relevant information from you when necessary and according to this privacy guide. You can also manage your permissions independently in the Uhomes Pro privacy function interface (path: Uhomes Pro bottom navigation - mine - settings - system permission management) or enter the device system permission management.
1.2 In order to provide you with services, ensure the normal operation of services, improve and optimize our services, and ensure account security, Uhomes Pro will collect the information you actively provide, authorize to provide or generate because of the use of services in the following ways during registration and use of services :
1.2.1 Account registration information: When you first register and log in to Uhome Pro, you need to provide your mobile phone number, email, nickname, etc. The above information is required for you to use Uhomes Pro. If you do not provide such information , you will not be able to use our services properly.
1.2.2 When you use the Uhomes Pro service, in order to provide you with Uhomes Pro products and services, maintain the normal operation of our services, improve and optimize our service experience, and ensure the security of your account or the need to comply with laws and regulations, we will collect the following information from you:
1) According to the device model and permissions granted during the installation and use of the Uhomes Pro service, we will collect the device using the Uhomes Pro service and other related information, including ICCID, device model, operating system, MAC address, unique device identifier (a string of characters built into the device by the device manufacturer that can be used to uniquely identify the corresponding device, such as the IMEI number of the mobile phone, AndroidID, IMSI, etc.), Uhomes Pro software version number, WLAN access point (such as BSSID, SSID), etc.
2) When you use the Uhomes Pro service, we will collect log information about your use of the service, including the way, type and status of access to the network, network quality data, operation logs (such as when you use Send voice messages, take pictures to send photo messages, the operation logs for accessing microphones and cameras granted to Uhomes Pro; service log information (such as the URL information you viewed in Uhomes Pro, service failure information, etc.) .
3) When you copy and paste information in Uhomes Pro, we will apply to use your clipboard. We only identify the information on the clipboard locally and do not upload the clipboard information to our server.
1.3 Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service (such as small-scale testing, experimental functions, etc.) does not inform the processing rules for collecting your information in the above description, we will pass it through The way of page prompts, interactive processes, website announcements, etc. inform you separately of the scope, purpose and method of collecting information, and obtain your consent.
In accordance with legal regulations, we will store personal information collected and generated within China within China. If the location of your personal information is transferred from within China to overseas, we will strictly implement it in accordance with the regulations of laws and regulations.
In general, we only retain your personal information for the time necessary to achieve the purpose. When our products or services stop operating, we will notify you in the form of push notifications, announcements, etc., delete your personal information or anonymize processing within a reasonable period of time, and immediately stop collecting personal information activities, and close third-party application service interfaces to prevent third-party services from continuing to collect and use personal information.
3.1 We strive to provide security guarantees for users' information to prevent loss, improper use, unauthorized access or disclosure of information.
3.2 We will use various security protection measures within a reasonable level of security to ensure the security of information. For example, we will use encryption technologies (such as SSL/TLS), de-identification or anonymization processing and other means to protect your personal information.
3.3 We have established special management systems, processes and organizations to ensure information security. For example, we strictly limit the scope of personnel accessing information and require them to comply with confidentiality obligations and conduct audits. We strengthen the security capabilities of software installed on your device through continuously improved technical means to prevent leakage of your personal information. For example, for security transmission, we will complete part of the information encryption work locally on your device; In order to prevent viruses, Trojan horses or other malicious programs and websites, we may detect whether there are security risks in the applications installed on your device, the processes currently running, or the information stored in the device memory; In order to prevent fraud, account theft, impersonation Others and security checks, we may analyze the use of unique device identifiers, login IP addresses, operation logs, geographic location information and other data to take security measures or remind users of security.
3.4 In the event of a personal data breach or other security incident, we will initiate contingency plans in accordance with the law to prevent the expansion of security incidents and fulfill relevant reporting and notification obligations in accordance with the law.
We will make every effort to protect your personal information. We also ask you to understand that no security measures can be foolproof.
We strictly abide by the regulations of laws and regulations and the agreements with users, and use the collected information for the following purposes in accordance with the provisions of this Privacy Guide.
4.1 The personal information we collect during your use of the Uhomes Pro service is used to create and provide better services. We will use the collected information for the following purposes:
4.1.1 Provide, maintain and develop Uhomes Pro services: We will use the collected information to provide and optimize and improve Uhomes Pro services, such as tracking service interruption situations or troubleshooting problems reported by Uhomes Pro users; According to Uhomes Pro logs, service usage information, etc. to provide you or your company with various data statistical analysis functions and services
4.1.2 Security guarantee: In order to protect your safety and the safety of all Uhomes Pro users, we will use relevant information to assist in improving the security and reliability of Uhomes Pro services, including detecting, preventing and responding to possible fraud, abuse, illegal behavior against Uhomes Pro, our users or the public, security risks and technical issues, etc.
4.1.3 Communicate with you: We will use the collected information (such as the email address you provided, the contact email of the Uhomes Pro administrator, telephone, etc.) to communicate with you directly. For example, if we detect suspicious activity (such as attempting to log into your Uhomes Pro from a location other than usual), we may send you a notification. We may let you know about upcoming changes or improvements to Uhomes Pro. Alternatively, we will follow up with you for service.
4.1.4 In order to comply with relevant legal, regulatory and government directive requirements.
At present, we will not use your personal information for personalized advertising purposes. If we use your personal information beyond the purpose claimed at the time of collection and the scope that is directly or reasonably related, we will inform you separately through page prompts, interactive processes, website announcements, etc. before using your personal information. Obtain your express consent.
4.2 According to relevant laws and regulations, in the following cases we may collect and use your personal information without the need to seek your authorization:
4.2.1 It is necessary for the individual to enter into and perform the contract as a party;
4.2.2 It is necessary for the performance of statutory duties or statutory obligations;
4.2.3 It is necessary for responding to public health emergencies or protecting your life, health and property safety in case of emergency;
4.2.4 It is necessary for news reporting and public opinion supervision in the public interest within a reasonable scope;
4.2.5 Process your personal information that you have publicly disclosed or has been legally disclosed to the public within a reasonable scope;
4.2.6 Other circumstances stipulated by laws and regulations.
We will not provide your personal information to third parties, except for the following situations:
5.1 Obtain your express consent: With your prior separate consent, we may provide your personal information to third parties.
5.2 For the purpose of external processing, we may provide your personal information to affiliated companies or other third-party partners to process the above information according to our instructions, privacy policies and other relevant confidentiality and security measures, and to provide services to you. Achieve the purpose of "how we use information" section. We will adopt strict technical measures to ensure the security of your information. For more details, please check the "Third Party Information Sharing List".
5.3 In order to ensure the stable operation of the software and the realization of functions, so that you can use and enjoy more services and functions, we will embed the SDKs of authorized partner companies or other similar applications in the application according to service needs, and we will carefully evaluate third parties. purpose.
5.4 We will not publicly disclose the personal information collected externally. If public disclosure is required, we will inform you of the purpose of this public disclosure, the type of information disclosed, and the sensitive personal information that may be involved, and disclose it in accordance with relevant legal requirements.
5.5 As our business continues to develop, we may need to transfer personal information due to mergers, acquisitions, asset transfers, etc. We will inform you of related situations (including the name or name and contact information of the transferee), Continue to protect or require new personal information recipients to continue to protect your personal information in accordance with laws and regulations and standards not lower than those required by this Privacy Guide.
5.6 Infringement complaint handling: When you are complained by others for infringing intellectual property rights or other legal rights, we need to disclose your necessary information to the complainant for complaint handling.
5.7 We may disclose your personal information based on legal requirements or law enforcement requirements of relevant departments.
5.8 According to relevant laws, regulations and national standards, in the following cases, we do not need to obtain your authorization and consent in advance to provide, publicly disclose and transfer users' personal information externally:
5.8.1 Related to the performance of our statutory obligations;
5.8.2 Directly related to national security and national defense security;
5.8.3 Directly related to public safety, public health, and major public interests;
5.8.4 Directly related to criminal investigation, prosecution, trial and execution of judgment;
5.8.5 In order to safeguard the vital legitimate rights and interests of the personal information subject or others, but it is very difficult to obtain the subject's authorization and consent;
5.8.6 Personal information that the subject discloses to the public on its own initiative;
5.8.7 Personal information collected from legally disclosed information, such as legitimate news reports, government information disclosure and other channels.
During your use of Uhomes Pro, in order for you to more conveniently check, correct, supplement, delete your personal information and require us to explain the rules for processing personal information, while protecting your right to withdraw consent, we provide in product design Corresponding operating settings, you can refer to the following guidelines for operation.
Please note that there may be differences in operating settings between different operating systems and different versions of the Uhomes Pro software; in addition, in order to optimize your experience, we may also adjust the operation settings. Therefore, the following guidelines are for reference only. If you still If you have any questions about how to exercise relevant rights and channels, you can contact us through the methods disclosed in Article 8 of this Privacy Guide.
6.1.1 View basic information such as avatar, name, gender, nickname, external display of information, mobile phone number, email address, etc:
(1) After logging in to Uhomes Pro, click the "Mine" menu at the bottom;
(2)Click the avatar bar;
(3)View personal information.
6.1.2 View address book
(1) After logging in to Uhomes Pro, click "Address Book";
(2) View internal contacts and partners of the company.
6.2.1 Delete all one-to-one chat records:
(1) After logging in to Uhomes Pro, select the message to select a one-to-one conversation and swipe left;
(2) Click "Clear Chat".
6.2.2 Delete group chat records:
(1) After logging in to Uhomes Pro, select the message to select a group chat conversation and swipe left;
(2) Click "Clear Chat".
6.2.3 Delete part of the chat record:
(1) After logging in to Uhomes Pro, open the conversation, long press and click on a message that needs to be deleted;
(2) Select "Delete" to delete the message.
6.2.4 Delete avatar, name, gender, nickname, work signature, mobile phone number, email address, position, rank, position, affiliated department and other basic information:
If the administrator does not set restrictions,
(1) After logging in to Uhomes Pro, select the bottom navigation I;
(2) Click Settings;
(3) Log out of account.
If the administrator does not set restrictions,
(1) After entering Uhomes Pro, click the "Mine" menu at the bottom
(2)Click the avatar bar;
(3) Modify or supplement information.
If the administrator sets that members cannot modify or supplement on their own, please contact the corresponding administrator for processing if modification or supplementation is required.
6.4 Cancel account
(1) After entering Uhomes Pro, click the "Mine" menu at the bottom
(2) Click the "gear" settings icon;
(3) Click "Cancel Account".
We may revise this Privacy Guide from time to time. When the terms of the guide change, we will notify you through email push when our service model undergoes major changes, such as the purpose of processing personal information, the type of personal information processed, and the way personal information is used;
(2) We have undergone major changes in ownership structure, organizational structure, etc., such as business adjustments, bankruptcy mergers and acquisitions that caused changes in ownership;
(3) The main object of external provision, transfer or public disclosure of personal information has changed;
(4) Your rights and ways to exercise them in personal information processing have changed significantly;
(5) The department, contact information and complaint channels responsible for handling the security of personal information have changed;
(6) The personal information security impact assessment report shows that there is a high risk.
We have set up a special personal information protection team and personal information protection officer. If you have any questions or complaints and suggestions about this Privacy Guide or personal information protection, you can contact us through any of the following methods:
(1) Contact us at 010-62418370;
(2) Send your questions to privacy@uhomes.com;
We will review the issues involved as soon as possible, and respond within fifteen days from the date of receiving the complaint.
Beijing Uhomes Online Travel Technology Co., Ltd.